Comcast Xfinity Outage in Boston, Massachusetts (2024)

The latest reports from users having issues in Boston come from postal codes 02293, 02119, 02127, 02114, 02128, 02118, 02110 and 02115.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

Problems in the last 24 hours in Boston, Massachusetts

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Boston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

1. 

   Internet (59%)

2. 

   TV (13%)

3. 

   Wi-fi (12%)

4. 

   Total Blackout (7%)

5. 

   E-mail (6%)

6. 

   Phone (3%)

Live Outage Map Near Boston, Suffolk County, Massachusetts

The most recent Comcast Xfinity outage reports came from the following cities:Everett, Somerville, Stoneham, Cambridge, Boston, Dedham, Needham, Wakefield, Chestnut Hill, Allston, Weymouth, Medford, Revere, Newton and Roslindale.

City	Problem Type	Report Time
Everett	TV	22 hours ago
Somerville	Phone	2 days ago
Stoneham	Phone	2 days ago
Cambridge	Internet	2 days ago
Boston	Internet	3 days ago
Boston	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Comcast Xfinity Issues Reports Near Boston, Massachusetts

Latest outage, problems and issue reports in Boston and nearby locations:

• DaveAhern (@DaveAhern) reported 8 minutes agofromBoston, Massachusetts

  @bcinterruption But not if you get your tv service through @Xfinity / @comcast.

• Its Halloween time witches!!!👏🏾👏🏾 (@hill_imani) reported 13 minutes agofromBoston, Massachusetts

  **** @Xfinity!! Worst system ever

• Tony Gird (@TonyGird) reported 19 minutes agofromSalem, Massachusetts

  @ErnieBochJr Hey EBJ....loved Fios until I went Comcast Xfinity. No looking back. Picture, internet speed, customer service all great.

• goose game enthusiast 🦢 (@marxatfarpoint) reported 19 minutes agofromSomerville, Massachusetts

  @FeFiFoFamby @LeifTheTank We're moving next week and I'm going to absolutely roast Comcast when I call them to either transfer or cancel, depending on their level of contrition for their sins

• (◕‿◕✿) (@sarahdougenik) reported 20 minutes agofromQuincy, Massachusetts

  If I can’t see @YetideBadaki and the rest of the #GodSquad every week once #AmericanGods comes back, we’re going to have PROBLEMS, @Xfinity #KeepSTARZ @STARZ

• Denis (@mtnbikerdenis) reported 21 minutes agofromSwampscott, Massachusetts

  @derek1379 @bobpockrass @NASCARONFOX Burton has been awful. He wrecks in trucks & xfinity. As bad as Decker.

• Jamo116 (@jamo116) reported 21 minutes agofromMarblehead, Massachusetts

  @comcastcares I WANT THE ACC NETWORK! #accnetwork

• Craig Goedecke (@NeWeathereye) reported 22 minutes agofromWeymouth Landing, Massachusetts

  @JBrewerBoston25 @comcast @Xfinity @Patriots Hi Jason..We had the issue but fixed it by going to your audio options . go to sap and make sure its on english and not spanish..

• Patrick Maguire (@PatrickMBoston) reported 29 minutes agofromBoston, Massachusetts

  Just got off the phone after an hour of troubleshooting with a Comcast CSR who couldn't fix the connectivity issue. She scheduled a technician for Thursday and the last thing she said before hanging up was a scripted, "Don't forget to put a smile on your face. " 😐 #No

• Kyle Mullins (@kylevmullins) reported 33 minutes agofromBoston, Massachusetts

  @BridgetCass I was wondering if we'd have the same worst, lol! I also considered The Fray from that time at the Xfinity Center but ultimately their set ended up being ok I think.

• Travis Alpert (@TraviBean) reported 33 minutes agofromLynn Community Based Outpatient Clinic (CBOC), Massachusetts

  @JawnnySoprano @ThePlasteredOne if you using Comcast hit the Xfinity button. Main menu. Set up. Audio set up. Then turn descriptive video service off.

• Theodore Gilman (@TheodoreGilman) reported 39 minutes agofromBrookline, Massachusetts

  Hey @comcastcares, your customer service is awful. We're just trying to ADD cable to our home internet and phone. It's taking hours, your billing and tech staff can't coordinate, and we are miserable. Great job! @swinshall

• Jon Masters (@jonmasters) reported 51 minutes agofromCambridge, Massachusetts

  The joys of apartment living mean that there’s only Comcast Business here BUT I do have a cellular backup link. The big issue is getting failover to work since nobody will give a consumer their own AS and BGP announce filters. Longer term I think I’m gonna tunnel everything

• Devin Capeless (@devincapeless) reported 51 minutes agofromWaltham, Massachusetts

  @Xfinity someone help me plz

• Jamo116 (@jamo116) reported 52 minutes agofromMarblehead, Massachusetts

  @CharlieDavies9 @espn @accnetwork Now we just need Comcast/Xfinity to get the channel on their network! 😞

• Tania Del Rio (@TaniaDelRioS) reported 55 minutes agofromBoston, Massachusetts

  Build a moat full of snakes around @comcast customer service instead.#ImpeachmentHearings

• Emerson Lotzia, Jr. (@EmersonLotzia) reported 57 minutes agofromBoston, Massachusetts

  @Slytherintit* Xfinity needs to get its sh*t together and put an end to whatever greedy ass dispute they have with ACCN.

• Ken Patten (@mundaneken) reported an hour agofromSalem, Massachusetts

  @dem0n1 I hate Comcast so much. There’s no justification for charging individual consumers $100/month for decent speed Internet access. It’s blatant price gouging by a socially indifferent mega-monopoly with a huge lobbying budget to keep the scam going. Worst US customer service too.

• NasDaddy (@NasGuyBoston) reported an hour agofromMalden Centre, Massachusetts

  @ComcastCares #StreamAssist NBC has been removed from our channel list. We would like this issue resolved. Customer service was not helpful.

• Keith Riley ️ ️ (@kchevyr) reported an hour agofromBoston, Massachusetts

  @ComcastCares#mobile_Care I’ve scheduled 3 call backs and you disconnect me every time I answer. Get your sh*t together

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

• Connie (@TFKblog) reported 2 minutes ago

  So, @Xfinity will not help me get the phone I want because they refuse to ship anywhere but my house, which is notorious for not getting things. Can't even get it shipped to the store. The store can't order one.. they apparently don't want my business

• sudoforge (@sudoforge) reported 9 minutes ago

  not that i think they'll upgrade their security... just to play the chicken-and-egg game with the people who access their email lists.if you're still here, thanks for reading! i wanted to share this to increase awareness about the poor security at @Xfinity and how i avoid spam.

• Colin Lord (@colinlord) reported 9 minutes agofromThompson's Station, Tennessee

  @magsol Have you tried calling and asking them to match Comcast’s current new customer rate?

• SinglePointFinancial (@Single_PointFA) reported 10 minutes ago

  There is a Comcast outage at our office today. We do not have phones nor internet.

• Anthony Uryga Jr (@AJ_Uryga) reported 11 minutes ago

  @LizzyLanda17 Not my call. It’s corporates. Guarantee they get some sorta kick back from Comcast so will probably never change. Plus you’re wayyyyyyy in the shores haha. Practically hours away from up here.

• Abortion on Demand and w/o Apology Alexandra (@snazzzyredhead) reported 11 minutes ago

  I had to call Comcast to make a change to our service...I was dreading it all week. It was one of the easiest interactions I've had with Comcast ever.

• SunFlowerSnatch 🌻✨ (@___niiish) reported 22 minutes ago

  Now Xfinity talking about 1:15 AM for my cable and internet to be back on. My power not even off so what tf is really going on! It’ll be 3 damn days tomorrow!! @Xfinity

• FLjackshack (@jrwhite67343982) reported 23 minutes ago

  @Xfinity THIS IS ONLY IF YOU ARE A NEW CUSTOMER....IT IS A SCAM!

• Mr Smooth (@SmoothDsNuts) reported 23 minutes ago

  @ichiohta Comcast is a pretty big offended when it comes to poor service.

• official beyoncé and fred again.. fanpage (@diabeyonce) reported 25 minutes agofromPhiladelphia, Pennsylvania

  the fake keyboard sounds xfinity plays while customer service is “loading” crack me tf up