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The latest reports from users having issues in Springfield come from postal codes 01105.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,193 ratings
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Problems in the last 24 hours in Springfield, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Springfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Springfield, Hampden County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:West Springfield, Enfield, Chicopee, Indian Orchard, Springfield, Westfield, Holyoke, Wilbraham and Southwick.
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| City | Problem Type | Report Time |
|---|---|---|
 West Springfield | TV | |
| Enfield | Internet | |
| West Springfield | Internet | |
| Chicopee | Wi-fi | |
| West Springfield | Internet | |
| West Springfield | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Springfield, Massachusetts
Latest outage, problems and issue reports in Springfield and nearby locations:
- Scott Greene (@Scotty_Ballgame) reported fromLongmeadow, Massachusetts
Can someone in the know please explain to me how this @WWENetwork on @peaco*ckTV works? I get Peaco*ck as part of my @Xfinity package. I've also been paying $9.99/month for #WWENetwork. Do I need to keep paying for Network since I have Peaco*ck? Is app diff from what's on Peaco*ck?
- Mara Chapin (@marachapin) reported fromLudlow Center, Massachusetts
@kaaaaylee Same! It’s a dish service or spectrum/xfinity in wmass. My hometown is starting their own fiber through the electric company, which is pretty awesome. But Spectrum is the worst by far... outdated cable, terrible pricing and outages without warning.
- Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
The Comcast girl just said “ I’ve noticed you’ve called everyday about the same issue “ so why haven’t you sent out a technician blood
- Chris O’Brien 🤙🏻 #Billsmafia (@ChrisOB413) reported fromSpringfield, Massachusetts
@Xfinity so help me God, why am I getting terrible internet AGAIN?!
- Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
I think Xfinity is legit stumped, because speeds directing to Xfinity-related servers are still just fine. But YouTube is broken. Some websites don’t work. I’m afraid to turn on my Xbox One or Switch, since they probably can’t connect at dial-up speeds.
- The Beast DjLimelite (@DjLimeliteBR) reported fromSpringfield, Massachusetts
@CallofDuty @Xbox @Xfinity tf going on with yall services... **** keeps singing out and updating
- Ryan Shanks 👁🗨 (@ryanshanks) reported fromLongmeadow, Massachusetts
Come on @comcast your killing me! Get this Texas game back on! #wtf #HookEm 🤘🏻
- Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
@Xfinity my wifi is down AGAIN
- Kathy Bates☦07🇬🇷🇮🇹Sixx ♋ 🐶MikaBitch🐶 (@Kathy07SixxJJ) reported fromSpringfield, Massachusetts
@comcast please have customer retention call me
- Jayson Sanchez | J Fonz ⚡️ (@JaySan2k1) reported fromSpringfield, Massachusetts
@comcast did you know your #comcast #customerservice is horrible? We waited 25 min to speak with someone... then got transferred twice because the agents didn’t understand what our inquiries were... @comcastcares
- Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
Wow, @Xfinity sure is quiet tonight while its internet service in at least the northeastern US is broken. Less than 2Mbps down on a 300Mbps plan, and I’m not alone. What’s happening in Philly? Any public acknowledgement? Any “We’re working on it?” No? Nothing?
- Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
@Xfinity has had four, I’m now waiting on my fifth technician to come fix the WiFi at my house. And it’s the same problem every single time. Please count your days.
- Julieee (@DancerJulieee) reported fromSpringfield, Massachusetts
@Xfinity I have experienced awful internet for two months now and have been on the phone with your support team every other day. Nothing has been resolved. I’m a teacher doing remote learning and I need my internet working
- Matt Castonguay (@MCastonguay27) reported fromWest Springfield, Massachusetts
@comcast is the WORST company on the planet to deal with. THAT is a hill I’m willing to die on. 6 HOURS. 6 hours today on multiple phone calls and in-person. No hyperbole — would rather nail myself to a burning building than deal with this dumpster fire company.
- Jon Snow (@mattdupont17) reported fromSpringfield, Massachusetts
@PinkGlitterRain @JaniceKapner @TMobile Nice! Xfinity mobile uses Verizon cell service and they don't have a down payment for pre-ordering the Note 20 Ultra. I wish I was a celebrity so more people could read this
- Beach Mom (@CeceCalabrese) reported fromAgawam, Massachusetts
@Outlander_STARZ Too bad I can’t watch it even though I pay through the nose for my Starz channel on Comcast. #ripoff
- Eileen Flaherty (@ebf19) reported fromWest Springfield, Massachusetts
@Xfinity could possibly be the worst cable provider. I have been working to gain access to the @usabasketball men’s game on @peaco*ckTV that we have in our current plan for the past two hours and still nothing. This is ridiculous
- Joel McAuliffe (@JoelforChicopee) reported fromChicopee Falls, Massachusetts
In Chicopee, we know first-hand how big corporate monopolies like Charter Spectrum do business — and it’s the same for Comcast, Verizon, and all the others. They force people to pay ridiculous prices in exchange for poor service because they know consumers have no other options.
- Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
Having to miss at least a day of work because of @Xfinity problems is incredibly frustrating. Had to cancel an extra help session with some students and am leaving the teachers I work with in a rough spot.
- Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
@Xfinity A tech visit is already scheduled for tomorrow AM, which will hopefully solve the problem. Connectivity has been inconsistent since the service began a little over a month ago, and phone/chat tech has no idea why.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Connie (@TFKblog) reported
So, @Xfinity will not help me get the phone I want because they refuse to ship anywhere but my house, which is notorious for not getting things. Can't even get it shipped to the store. The store can't order one.. they apparently don't want my business
- sudoforge (@sudoforge) reported
not that i think they'll upgrade their security... just to play the chicken-and-egg game with the people who access their email lists.if you're still here, thanks for reading! i wanted to share this to increase awareness about the poor security at @Xfinity and how i avoid spam.
- Colin Lord (@colinlord) reported fromThompson's Station, Tennessee
@magsol Have you tried calling and asking them to match Comcast’s current new customer rate?
- SinglePointFinancial (@Single_PointFA) reported
There is a Comcast outage at our office today. We do not have phones nor internet.
- Anthony Uryga Jr (@AJ_Uryga) reported
@LizzyLanda17 Not my call. It’s corporates. Guarantee they get some sorta kick back from Comcast so will probably never change. Plus you’re wayyyyyyy in the shores haha. Practically hours away from up here.
- Abortion on Demand and w/o Apology Alexandra (@snazzzyredhead) reported
I had to call Comcast to make a change to our service...I was dreading it all week. It was one of the easiest interactions I've had with Comcast ever.
- SunFlowerSnatch 🌻✨ (@___niiish) reported
Now Xfinity talking about 1:15 AM for my cable and internet to be back on. My power not even off so what tf is really going on! It’ll be 3 damn days tomorrow!! @Xfinity
- FLjackshack (@jrwhite67343982) reported
@Xfinity THIS IS ONLY IF YOU ARE A NEW CUSTOMER....IT IS A SCAM!
- Mr Smooth (@SmoothDsNuts) reported
@ichiohta Comcast is a pretty big offended when it comes to poor service.
- official beyoncé and fred again.. fanpage (@diabeyonce) reported fromPhiladelphia, Pennsylvania
the fake keyboard sounds xfinity plays while customer service is “loading” crack me tf up
