Difference between Mobile and Internet Banking - ICICI Blog (2024)

While online banking made financial transactions highly convenient, the launch of Mobile Banking in India was highly appreciated by the modern on-the-go digital users.

With online banking, users get to manage a host of financial and non-financial transactions from the comfort of their home through computer or laptop. But with Mobile Banking, this comfort has moved a step ahead as it allows users to conduct transactions anywhere and anytime right from their mobile phone.

But, what is Mobile Banking? Isn't it similar to online banking? No, online banking and mobile banking have some important differences like-

1. The functionality of online and mobile banking

The biggest difference between the two is their functionality. Internet Banking allows you to conduct online transactions through your PC or laptop and an internet connection. On the other hand, mobile banking can be done with or without internet.

Many banks nowadays have their mobile apps for mobile banking. Although, you need to have an internet connection to use such mobile banking apps; banks also offer mobile banking through SMS. So, even if you have a very basic mobile and not a smartphone, you will still be able to use some features of mobile banking through SMS.

2. Transaction Facilities

The next difference between Mobile Banking and Internet Banking is the transaction facilities they offer. Generally, the online portal of a bank through which Internet Banking transactions are conducted provide more facilities. From checking account statement, transferring funds, ordering a new cheque book, to opening new FD, you can do a host of transactions with online banking.

But banking is limited when compared to online banking, especially when you are not using the mobile app of your bank. However, bank apps now do offer several facilities like fund transfer, ordering cheque book, checking account statement, locate ATM, and more.

3. Access to online banking portal and Mobile Banking app

To use online banking on your computer or laptop, you are not required to download any particular software or program. You can use any browser to access the Internet Banking website of your bank.

But most of the features of mobile banking can only be used with the help of a mobile app. Depending on whether you use an Android or iOS device, you will have to download the appropriate app of your bank to use this facility.

4. Opening an online banking and mobile banking account

If you know what is Internet Banking and use this facility, you might already have a username and password to log in to your bank's online banking portal.

However, your online banking credentials cannot be used to log in to your bank's mobile app. You will have to apply for Mobile Banking separately. Your bank will then send you a password for the same. Most banks allow you to apply for Mobile Banking through their online banking portal.

5. Push notifications

The last significant difference between the two is push notifications. Just like the other apps you use on your smartphone, the Mobile Banking app also sends push notifications. Many of these notifications consist of amazing deals and discounts for the users. So, you are not required to log in to the app to get these offers.

However, this feature is not available with Internet Banking. You will have to visit the online banking portal of your bank to check out the latest offers or subscribe to the e-mail newsletter.

Banking Revolutionised

Both Online Banking and Mobile Banking are ways to use digital banking services. Both are highly convenient, secure, and help you save a lot of time. Check the features of Internet Banking and Mobile Banking offered by your bank to start using these digital facilities as soon as possible and experience banking in an entirely new way.

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Difference between Mobile and Internet Banking - ICICI Blog (2024)

FAQs

Difference between Mobile and Internet Banking - ICICI Blog? ›

The biggest difference between the two is their functionality. Internet Banking allows you to conduct online transactions through your PC or laptop and an internet connection. On the other hand, mobile banking can be done with or without internet. Many banks nowadays have their mobile apps for mobile banking.

What is the difference between online mobile and Internet banking? ›

Internet banking services can be accessed via web browser. Mobile Banking. Mobile banking is the ability to perform electronic banking services and transactions via telephone and/or mobile cellular device (e.g., smartphone, tablet, etc.). Mobile banking services are most often associated with banking via mobile app.

Which is better internet or mobile banking? ›

Key Differences between Mobile Banking and Internet Banking

Services: Mobile banking offers basic services like checking balances, transferring funds, and bill payments. Internet banking provides a wider range of services, including loan applications, investment management, and access to detailed financial statements.

Is there any difference between e banking and Internet banking? ›

Electronic banking or E-banking is a broad category of accessing banking services via electronic means, whereas Internet banking is a part or type of electronic banking. It is also known as electronic funds transfer (EFT) and uses electronic means to transfer funds directly from one account to another.

Which is more secure mobile banking or Internet banking? ›

Most banking apps offer a bevy of features meant to protect your sensitive information and identity that traditional banking websites might not. Some of these cybersecurity measures include: Encryption: Most mobile banking apps encrypt, aka disguise, sensitive data like login information and bank statements.

What is better online banking or mobile banking? ›

In general, online banking offers a broader range of services than mobile banking. Mobile banking apps enable users to conduct essential transactions such as checking balances, viewing transaction history, transferring funds, and chatting with support.

What is mobile banking and Internet banking advantages and disadvantages? ›

Here are just a few of the main benefits:
  • 1: Your money is available anywhere. ...
  • 2: Money transfers are easy. ...
  • 3: Opening a new account is a breeze. ...
  • 4: Other banking services are so much quicker. ...
  • 1: Tech sometimes may fail. ...
  • 2: Getting in-person customer support can be difficult. ...
  • 3: Security may be a concern.
Jun 21, 2023

Is there a downside to internet banking? ›

Cons of online banks

You are more likely to incur ATM fees if the online bank has no ATM network or is part of a small network. You can't deposit cash unless the bank is linked to ATMs that accept cash. The number of products tends to be more limited at online banks. Some only offer a few types of accounts.

What are the disadvantages of mobile banking to customers? ›

Disadvantages:
  • Security risks. While mobile banking offers security features to protect user information, there is still a risk of security breaches. ...
  • Technical issues. ...
  • Privacy concerns.

What is the advantage of mobile banking? ›

Advantages of mobile banking
  • Accessing the bank 24/7. ...
  • Making it easier to save. ...
  • Paying IOUs. ...
  • Strengthening security. ...
  • Offering clarity about where your financial data is going. ...
  • Tracking expenses. ...
  • Giving you tailored options.
Feb 7, 2024

Should I use internet banking? ›

The lack of overhead gives internet banks advantages over traditional banks, including fewer or lower fees and accounts with higher APYs. Internet banks lack personal relationships, no proprietary ATMs, and more limited services.

What is digital banking vs online banking vs mobile banking? ›

Digital banking is an advanced financial solution that uses technology to provide a complete set of services. Going beyond the basic features of checking your account balance or transferring funds, digital banking covers services which may include online banking, mobile banking, virtual assistants and more.

What is the difference between phone banking and mobile banking? ›

Telebanking is when you perform banking transactions over a phone call while in mobile banking you use a software/interface on your mobile device to access your account and make a transaction.

How risky is mobile banking? ›

Anyone on a public Wi-Fi network is in danger of a security breach. Many of these networks lack basic security measures and have poor router configurations and weak passwords. Mobile banking or any other activity that exposes your sensitive data should never be done on public Wi-Fi.

Is mobile banking better? ›

In terms of the advantages, mobile banking can save time since you can bank from anywhere as long as you have an internet connection. It makes it easy and convenient to stay on top of your finances, since you can pay bills, send payments, or make deposits all from your mobile device.

What is the major disadvantage with both online and mobile banking? ›

The major disadvantage associated with both online and mobile banking is the increased security risks, which can include device theft, computer malware, and the overall vulnerability of the financial system to technological failures or systematic attacks.

Is a mobile banking app the same as Internet Banking? ›

The biggest difference between the two is their functionality. Internet Banking allows you to conduct online transactions through your PC or laptop and an internet connection. On the other hand, mobile banking can be done with or without internet.

Is online and Internet Banking the same? ›

Internet banking is known by a variety of other names such as web banking, net banking, and online banking, which primarily revolve around front-end customer transactions done using internet browser on desktop and mobile devices and on mobile apps.

What is online mobile banking? ›

What Is Mobile Banking? Mobile banking is the act of making financial transactions on a mobile device (cell phone, tablet, etc.). This activity can be as simple as a bank sending fraud or usage activity to a client's cell phone or as complex as a client paying bills or sending money abroad.

Why do people use online and mobile banking? ›

Online and mobile banking enable you to do just about everything you can do in a branch with a few clicks from a computer or smartphone app. Some people may be hesitant about changing how they bank, but with the variety of features, you can save a lot of time and effort, while staying safe at home.

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