Mobile Banking Safety Tips | Safe Banking - Deutsche Bank (2024)

Safe Banking

Tips to bank safely with Mobile Banking App

If you live your life on the move, mobile banking app is an ideal way to keep track of your finances. This convenient way to monitor and manage money is becoming increasingly popular.

We value the safety of your account and information and hereby provide you with simple tips on safe banking on your mobile phone or tablets.

Here are a few simple steps that can help you keep your money safe:

  • Make sure your smartphone or tablet is always protected with a PIN. Do not reveal this PIN to anybody or write it or store it anywhere.
  • Never leave your mobile phone unattended or stored in an insecure place.
  • Do not use unsecured Wi-Fi networks for banking, purchases or checking your emails. Don’t use hotspot in a public place and instead use your 3G or 4G internet connection.
  • Check your device’s security settings to ensure maximum protection. Keep your mobile's operating system and applications, including the browser, updated with the latest security patches and upgrades.
  • Install an effective mobile anti-malware / anti-virus software on your smartphone and keep it updated.
  • Be aware of shoulder surfers. Be extra careful while typing confidential information such as your account details and password on your mobile in public places.
  • Do not download unwanted apps on your mobile. Download apps from official app stores such as Apple iTunes, Android Marketplace, Google Play Store and BlackBerry App World.
  • Before downloading a new app, always check its reviews and ratings from other customers that have used the app.
  • Never install an applications from unknown source. To safeguard against such inadvertent installation, make sure that the ability to install apps from unknown sources is turned off by default on your device.

Note:Keep your mobile number and e-mail ID updated with the bank to get transaction alerts and keep track of all your banking transaction.

For more details / query please write to customer.care@db.com or call phone banking on 18602666601#.

#Customers outside India need to dial+91 22 6601 6601. Customers in Mumbai can also call at +91 22 6601 6601. Call charges apply.

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Call 18602666601#

#Customers outside India need to dial +91 22 6601 6601.
Customers in Mumbai can also call at +91 22 6601 6601. Call charges apply.

Mobile Banking Safety Tips | Safe Banking - Deutsche Bank (2024)

FAQs

Mobile Banking Safety Tips | Safe Banking - Deutsche Bank? ›

Never leave your mobile phone unattended or stored in an insecure place. Do not use unsecured Wi-Fi networks for banking, purchases or checking your emails. Don't use hotspot in a public place and instead use your 3G or 4G internet connection. Check your device's security settings to ensure maximum protection.

Is mobile banking safer than online banking? ›

So, is Mobile Banking Safer than Online Banking? Whether you choose mobile banking or online banking, you can be confident that your bank has invested in the security of these services. However, mobile banking is a little safer when it comes to security, mainly because this type of banking does not store any data.

Can hackers access your banking app? ›

Mobile banking or any other activity that exposes your sensitive data should never be done on public Wi-Fi. If a hacker is monitoring the public Wi-Fi or hotspot you are using, they could potentially intercept the data being transferred to and from your phone and use it to access your banking account.

What is the safest device to do online banking? ›

You don't know who has access to the network traffic and whether they can view the data you send. For better online banking security, Marchini advises using your cellular network. A pro tip: Skip the mobile browser and use your financial institution's official app instead.

How secure is mobile banking disadvantages? ›

While banks and fintech companies can take steps to make sure their apps are secure, vulnerabilities may still exist. If your mobile banking app is hacked, that could put your personal and financial information at risk.

How secure is mobile banking? ›

According to the 2021 State of Mobile Finance App Security report, 77% of mobile banking apps have at least one security vulnerability that could lead to your personal data being leaked [*]. If hackers gain access to your banking information, this puts you at risk of not only financial fraud — but also identity theft.

What is the biggest danger when online banking? ›

The biggest risk of online banks is that someone will access your savings or checking account and steal your information and money. This typically happens when your account is hacked by cybercriminals who get your username and password. However, these risks are not limited to banks that operate exclusively online.

How do I know if my banking app has been hacked? ›

What are the signs that I have been hacked? Look out for signs such as suspicious transactions in banking apps. Ensure that you are notified about such transactions by setting up e-mail or SMS notifications that are offered by bank apps.

Which is better, mobile banking or internet banking? ›

The biggest difference between the two is their functionality. Internet Banking allows you to conduct online transactions through your PC or laptop and an internet connection. On the other hand, mobile banking can be done with or without internet. Many banks nowadays have their mobile apps for mobile banking.

Can someone hack my bank account if they know my phone number? ›

If scammers have access to your phone number, they could potentially use it to hack into your online accounts — including your email, social media, and even your bank account.

Is it safer to use an app or a browser for banking? ›

Are banking apps safer than Internet banking? Banking apps can be safer than using an online banking portal due to biometric-enabled login options for your phone and the app itself. Your face, your fingerprint and your phone are a lot harder to hack than your username and password.

What are two reasons to not use online banking? ›

  • Customer service lacks personal touch.
  • Not an option for those lacking access to the internet.
  • ATM options may be limited.
  • Greater due diligence required to vet the bank.
Dec 31, 2021

What browser should I use for online banking? ›

We recommend that you use the most current version of one of the following browsers: Microsoft Edge, Google Chrome, Safari, or Mozilla Firefox. If you elect not to upgrade your browser, your experience may not be optimal and your browser may not support the latest standards for safe and secure transactions.

What is the problem with mobile banking? ›

App users have concerns about mobile banking, too

The survey found that three-quarters of mobile banking app users (74%) have concerns about mobile banking. The two most pressing concerns are accounts getting hacked (46%) and someone accessing their bank account if their phone is lost or stolen (38%).

What are the threats of mobile banking? ›

In the realm of mobile banking app security, one of the top threats that users face is the existence of fake banking apps. These malicious applications imitate legitimate mobile banking apps to trick unsuspecting users into divulging their login credentials and sensitive financial information.

How do you care while using mobile banking? ›

Safety Tips To Remember for Mobile Banking:

Set a strong Pin/password to access your mobile device and clear junk messages regularly. Do not click on a URL link received in a text message if you are not sure about its authenticity.

Which is better mobile banking or online banking? ›

The biggest difference between the two is their functionality. Internet Banking allows you to conduct online transactions through your PC or laptop and an internet connection. On the other hand, mobile banking can be done with or without internet. Many banks nowadays have their mobile apps for mobile banking.

Why is mobile banking better than online banking? ›

Mobile check deposit, for example, a feature most banking apps offer, allows you to deposit a check on the go or from the comfort of your couch. Mobile banking apps can also make it easy for users to schedule and pay bills at their convenience with features like bill pay and upcoming payment alerts.

What are the disadvantages of mobile banking for banks? ›

What are the advantages and disadvantages of mobile banking. The advantages of mobile banking include 24/7 access to funds, convenient way of paying bills, taxes, and loans. The top disadvantage of mobile banking is potential security risks, tech issues, and extra charges for services.

Why is mobile banking considered riskier than online? ›

Expert-Verified Answer

Mobile banking is considered riskier than online banking because of the following facts: Mobile devices are more likely to have malware loaded on them. (Malware specifically targeting mobile devices has become a very real and prominent threat). Mobile devices are more likely to be lost or stolen.

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