What Is a Frozen Account? What Causes It and How to Unfreeze It (2024)

What Is a Frozen Account?

A frozen account is a bank or investment account that doesn't allow outgoing transactions. Account freezes are normally the result of a court order, though, in some cases, the financial institution itself may initiate them. Freezes typically occur when the account holder has unpaid debts to creditors or the government, or when suspicious activity has been detected in the account.

Key Takeaways

  • A frozen account is a bank orinvestmentaccount from which no outgoing transactions can be made.
  • Account freezes are normally the result of a court order, though the financial institution itself may initiate them in some cases.
  • When an account is frozen, it's often because of money owed to another individual or business.The government can also cause an account to be frozen, such as for unpaid taxes.
  • Account freezes aren't permanent, but they generally require certain actions on the part of the account holder before they can be lifted.

How an Account Freeze Works

Frozen accounts do not permit any debit transactions. When an account is frozen, account holders cannot make any withdrawals, purchases, or transfers. However, they may be able to continue to make deposits and transfer money into it. There is no set amount of time that an account may be frozen. Freezes are usually lifted once the account holder satisfies the conditions that led to the freeze.

When a bank account is frozen, it may be because of money owed to another individual or business. Account freezes may also be the result of outstanding debt to the Internal Revenue Service (IRS). Anycreditorthat has a court judgment against an individual can have that person's bank account frozen. In fact, the creditor can actually freeze the account for up to twice the amount that they're owed.

In order to process an account freeze, banks and investment firms must first receive a court order. At that point, the financial institution it is legally bound to place a freeze on the account. The institution may also be able to temporarily freeze the account in certain instances without a judgment.

When the institution sends a notice of the freeze to the account holder, that person should contact the lawyer and phone number listed on the notice. If they didn't receive a notice after the account was frozen, they can call the bank and ask for the lawyer's name and phone number so they can attempt to settle the account.

Financial institutions must freeze accounts immediately after they receive a court order to do so.

Reasons Accounts May Be Frozen

Accounts may be frozen for a number of reasons. Regulators or a court may freeze accounts if the account holder fails to disburse payments that are due or commits other violations. In addition to bank accounts, brokerage accounts can also be frozen by the Federal Reserve Board under the stipulations of Regulation T concerning cash accounts and the purchase of securities. A 90-day freeze is done to prevent freeriding, a prohibited act in which an investor attempts to buy and sell securities without fully paying for them in the meantime. During such a freeze, the investor may continue to purchase securities.However, they must pay for the trades in full on the date they are made.

Banks may also freeze accounts if they believe that certain account activity is suspicious or not in compliance with the law. This may stem from actions the bank suspects were fraudulent and possibly taken by someone other than the account holder, such as a scam artist. For instance, a sudden and unusually large withdrawal or transfer to an overseas bank may indicate that an account has been compromised. Accounts may also be frozen if the owner passes away and an executor or administrator has yet to be named for their estate.

If an individual is found to be complicit in certain crimes, their accounts may be frozen, potentially including those held jointly with spouses and business partners. An account may also be frozen by a bank or a court of law if the owner is suspected of illegal activity. Additionally, account holders can request that the bank or institution freeze their accounts. They might want to do that, for example, if they're concerned about someone making unauthorized withdrawals.

How to Unfreeze an Account

Account freezes are not permanent but generally require the account holder to take certain actions before they can be lifted. The freeze is typically lifted once the person has made payment in full to clear an outstanding debt to a creditor or the government. In some cases, the creditor may be able to settle the debt for a lower amount after both sides have negotiated.

In cases of suspicious activity, the bank generally lifts a freeze order after an investigation is complete. If illegal activity is detected, or if the account holder is found to be complicit in any fraud involving the account, the account may be permanently closed, and any remaining funds may be seized.

What Happens to Automatic Payments During an Account Freeze?

Any bills that you have arranged to be paid automatically from your account, such as utilities or a monthly gym membership, will stop while the freeze is in effect. In this case, you will need to pay those bills in some other way.

What Is a Levy?

A levy is another way that an entity, such as the IRS, can attempt to collect money it is owed, typically by seizing the debtor's bank accounts or other assets. The account will be frozen until the creditor has taken its share, perhaps all of it.

What Is a Credit Freeze?

Not to be confused with an account freeze, a credit freeze allows you to instruct credit bureaus not to share your file with anyone. This is often used to keep identity thieves from applying for credit in your name.

The Bottom Line

Bank and investment accounts may be frozen for a variety of reasons. If you discover your account has been frozen, contact the financial institution or its legal representative as soon as possible to find out what you need to do to have the freeze lifted.

What Is a Frozen Account? What Causes It and How to Unfreeze It (2024)

FAQs

What is the cause of frozen account? ›

Reasons accounts may be frozen

In case there are cheque bounces in the account, then the account is frozen. If the bank suspects illegal activities from the account or any suspicious activities that are not in compliance with the law, and on any suspicion of money laundering the account is frozen.

How do you unfreeze a frozen account? ›

Contact Your Bank. If your bank account has been frozen, the first step is to contact your bank. Reach out to your bank's customer service department or your bank manager and ask for the reasons behind the freeze. They can guide you through the necessary steps to unfreeze the account.

What freezes an account? ›

Account freezes are normally the result of a court order, though, in some cases, the financial institution itself may initiate them. Freezes typically occur when the account holder has unpaid debts to creditors or the government, or when suspicious activity has been detected in the account.

How do you tell if your account is frozen? ›

When your bank account is frozen, you can't withdraw money, outstanding checks won't clear, you can't use your ATM or debit card, and you can't make transfers or electronic payments.

Why would a bank unfreeze an account? ›

If your account was frozen due to suspicious activity

You can give your bank a call and should be able to clear everything up fairly quickly. Suspicious activities that cause the freeze are typically unreported activity abroad, a larger transaction amount, stolen card, etc.

Can a creditor freeze my bank account without notifying me? ›

A judgment creditor does not have to give you specific notice before freezing your bank account. However, a creditor or debt collector is required to notify you (1) that it has filed a lawsuit against you; and (2) that it has obtained a judgment against you.

Can I ask my bank to unfreeze my account? ›

If your account is frozen because of activity you know is legitimate, go to the bank with proof. If you prove there's no reason for the freeze, the bank can grant you full access to the account again. But do so promptly, as you may have limited time to make a claim.

Can I call my bank to unfreeze my account? ›

If the bank thinks you are using your bank account illegally, they can freeze or close an entire account immediately. Take statements or receipts of the accounts you use to the bank and speak with a representative. If you can explain odd transactions, they should unfreeze your account relatively quickly.

Can I sue my bank for freezing my account? ›

If you find that they did not have a valid legal reason to close/freeze your account, you can file a complaint or a lawsuit against the bank.

How to unfreeze a standard bank account? ›

For additional help, send us an email at SBSA.ask@standardbank.co.za with your personal details. We look forward to hearing from you via email.

Can I open another bank account if one is frozen? ›

But in the meantime, if your account is frozen or might be, we recommend that you open a new bank account at a new bank where you don't owe any money. Notify your employer to deposit your paycheck into this new account. Move any money from your old account to your new account.

How long does it take for a bank to unlock your account? ›

Why Was My Banking Account Frozen?
ScenarioAction RequiredEstimated Time to Unfreeze
Legal or Compliance ReviewCompletion of legal processes or compliance reviews.Varies (could be weeks or months).
Security ConcernsResolution of security issues such as suspected identity theft.5 to 30 days.
6 more rows
Jul 13, 2022

How long will it take to unfreeze my bank account? ›

For simpler situations or misunderstandings, usually, your account is frozen for seven to ten days. Complicated situations may require detailed information from you before the bank decides on the next course of action: to unfreeze or close the account entirely. This decision could take 30 days or more.

How do I unblock my bank account? ›

Some common reasons for an account to be blocked or frozen include suspected fraudulent activities, suspicious transactions, non-payment of dues, or violation of bank policies. To unblock or unfreeze your bank account, you will need to contact your bank's customer support or visit your nearest branch.

Can I block someone from taking money from my bank account? ›

Call and write your bank or credit union

Tell your bank that you have “revoked authorization” for the company to take automatic payments from your account. You can use this sample letter . Some banks and credit unions may offer you an online form.

How to withdraw money from a blocked account? ›

A court must approve and order any withdrawal of funds from a blocked account. The most common reason to petition a court to withdraw funds from a blocked account is to access a blocked account because the account was created for a minor who has subsequently turned 18.

How long can a debt collector freeze my bank account? ›

In California, unpaid judgments are collectible for up to 10 years.

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