Phoebe Putney Health System hiring Care Coordinator - Urgent Care in Albany, Georgia, United States | LinkedIn (2024)

DescriptionJOB SUMMARY

• Assists all patients through the health system by acting as a patient advocate and navigator.

GENERAL REQUIREMENTS

• Adheres to the hospital and departmental attendance and punctuality guidelines
• Performs all job responsibilities in alignment with the core values, mission and vision of the organization
• Performs other duties as required and completes all job functions as per departmental policies and procedures
• Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs)
• Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.
• Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs. For non-clinical areas, has attended training and demonstrates usage of age- specific customer service skills.
• Self-disciplined, energetic, passionate, innovative.
• A team player that can follow a system and protocol to achieve a common goal.
• Able to maintain confidentiality with all aspects of information in accordance with practice, State and Federal regulations.

WORKING CONDITIONS

• General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels.
• May be exposed to high noise levels and bright lights.
• May be exposed to limited hazardous substances or body fluids, or infectious organisms.
• May be required to change from one task to another of different nature without loss of efficiency or composure.
• Periods of high stress and fluctuating workloads may occur.

QualificationsEDUCATION REQUIREMENTS

• 4 year / Bachelor's Degree in Nursing, Biology, Chemistry, Anatomy and Physiology, Public Health, Behavioral Science, or similar degree (Required)

EXPERIENCE REQUIREMENTS

• 2 - 3 years Clinical Setting (Required)
• 1 - 2 years Patient-Centered Medical Home clinical setting or knowledge of the Patient-Centered Medical Home initiative (Preferred)
• 2 - 3 years Experience in chronic disease management, case management, utilization management, and adult acute care (Preferred)
• 1 - 2 years Experience in Public Speaking (Preferred)
• 1 - 2 years Experience in Electronic Medical Records (Preferred)

CERTIFICATIONS AND LICENSURES

• Required Certifications/Licensures: Current License in the state of Georgia in occupant's area of specialty

GENERAL SKILLS

• Organizational Skills
• Communication Skills
• Interpersonal Skills
• Customer Relations
• Mathematical
• Grammar / Spelling
• Read / Comprehend Written Instructions
• Follow Verbal Instructions
• Basic Computer Skills
• Microsoft Office Suite
• Demonstrates sound judgment
• Decision-making and problem-solving skills

PHYSICAL REQUIREMENTS

• Have near normal vision - Clarity of vision (both near and far), ability to distinguish colors

PHYSICAL DEMANDS

• Standing - Occasionally within shift (1-33%)
• Walking - Occasionally within shift (1-33%)
• Sitting - Occasionally within shift (1-33%)
• Bending/Stooping - Occasionally within shift (1-33%)
• Twist at waist - Occasionally within shift (1-33%)
• Pushing/Pulling - Occasionally within shift (1-33%)
• Lift/carry > 20 lbs with assistance - Frequently within shift (34-66%)
• Reaching above shoulder - Occasionally within shift (1-33%)