CSG Platforms & Products
CSG helps you improve experiences everywhere, from sales and sign-up to billing and retention. And we do it all through our engagement, billing and payments platforms.
CSG Xponent Effortless customer experiences, on the right channel, at the right moment. Your data makes it possible. CSG Xponent makes it happen
CSG Encompass Expand your portfolio beyond connectivity services, generate new revenue streams and deliver exceptional experiences to your partners and your customers.
CSG Ascendon Give your customers endless reasons to stay by letting them build their own offers, pay on their terms and self-serve in a snap.
CSG ACP Increase sales and satisfaction by selling next-gen services on America’s leading cable billing platform.
CSG Forte Accepting online and mobile payments, processing ACH and other digital experience must-haves are easier with CSG Forte, for organizations of any size.
Configure, Price, Quote
Customer Communications & Operations
CSG Field Service Management Field service in telecom is full of moving parts. Which cost time and money. Optimize all of them—from technician dispatch to reporting workforce metrics—using cost-saving solutions tailor-made for telcos.
Customer Experience
CSG Xponent Ignite Achieve astonishing outcomes with an award-winning customer engagement solution tailored to your industry, tied to business goals and prebuilt to quickly go live.
CSG Xponent Customer Data Platform Centralize your customer data, create comprehensive customer profiles and deliver personalized interactions.
CSG Xponent Customer Journey Management Map, automate and refine customer journeys down to the moment. Then personalize great experiences at scale.
CSG Xponent Engagement Channels Speak as one brand, to one customer, in every digital interaction by connecting communication channels.
CSG Experiences Practice Discover bold solutions to your toughest obstacles in customer and employee experience with our CX consulting services.
CSG Conversational AI Cut costs and wow customers with conversational artificial intelligence (CAI) that understands their speech and intent.
CSG Bill Explainer Boost the billing experience and take your data further with CSG Bill Explainer.
Network Solutions
CSG Mediation Capture and process data from any network, site or cloud. View global activity across opcos and maintain consistency with containerized, configurable, cloud architecture.
CSG Activation 5G connections are fast. Activations should be too. Easily activate devices, services and subscribers anywhere in the world, and do it all from one order on one platform.
CSG Policy Control Monetize 5G with premium pricing for low latency, quality of service, network slices and more. Deploy as a standalone PCRF and PCF, or integrate with CSG Advanced Charging.
CSG Network Messaging Future-proof messaging for all markets; for use cases like P2P, A2P, M2M; and for all networks, from 3G/4G to 5G and beyond.
Payments & Merchant Services
Revenue Management & Monetization
CSG ACP Increase sales and satisfaction by selling next-gen services on America’s leading cable billing platform.
CSG Ascendon Unlock the full revenue potential of your network. Launch and grow new revenue streams quickly with CSG’s cloud-native SaaS Monetization platform.
CSG Encompass Handle any complex billing scenario with unlimited flexibility for complex account structures, charging schemes and usage policies.
CSG Advanced Charging Consolidate 3G/4G/5G charging and policy control onto CSG Advanced Charging to support every network generation.
CSG Singleview Add more value for subscribers without adding more tech stacks. Deliver seamless customer experiences and enable new revenue streams with a single solution for rating, charging and billing.
Wholesale & Partner Management
CSG Assure Keep your users connected and deliver quality service with global voice, data, SMS, roaming and contact center testing.
CSG Digital Partner Management Add any third party to your ecosystem to add more value for your customers (and their customers).
CSG Digital Wholesale Recognize revenue faster and reduce risk with the world’s leading SaaS wholesale billing platform.
Get in touch today so we can help you find the right solution for your toughest business problems.
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